Insights
5 min read

What is 3D Product Merchandising, and Why Do Furniture Brands Need It?

James Moorhouse
Sales Team Leader
Published on
January 7, 2025

Furniture brands are constantly seeking innovative ways to attract and retain customers. One such innovation is 3D product merchandising. This blog aims to educate marketers about what 3D product merchandising is, its benefits, and how to get started with implementing it in your e-commerce strategy. By understanding and leveraging this technology, furniture brands can create immersive and interactive shopping experiences that drive sales and customer satisfaction.

What is 3D Product Merchandising?

3D product merchandising involves using three-dimensional models and interactive displays to showcase products online. Unlike traditional 2D images, 3D models provide a comprehensive view of the product, allowing customers to interact with it, see it from different angles, and visualise it in their own space. Key elements of 3D product merchandising include:

  • 3D Product Displays: High-quality 3D models that customers can rotate and zoom.
  • 3D Product Configurators: Tools that enable customers to customise products by changing colours, materials, and configurations in real-time.
  • 3D Product Backgrounds: Virtual environments where customers can see products in various settings, such as living rooms, bedrooms, or offices.

Benefits of 3D Product Merchandising

Enhanced Customer Experience

Interactive Shopping: 3D product displays offer an interactive experience that traditional images cannot match. Customers can engage with the product, leading to a deeper understanding and connection.

Realistic Visualisation: 3D models provide a more accurate representation of the product, helping customers visualise it in their own space. This reduces uncertainty and enhances confidence in purchasing decisions.

Increased Conversion Rates

Better Decision-Making: When customers can see and interact with a product, they are more likely to make informed purchasing decisions. This reduces hesitation and increases conversion rates.

Customisation Options: 3D product configurators allow customers to personalise products to their preferences. This not only enhances the shopping experience but also encourages customers to make a purchase that feels unique to them.

Reduced Returns

Accurate Representation: One of the main reasons for product returns is that the item does not meet customer expectations. 3D product merchandising provides a more accurate representation, reducing the likelihood of returns.

Increased Customer Satisfaction: By offering a clear and realistic view of the product, customers are more likely to be satisfied with their purchase, leading to fewer returns and higher customer loyalty.

Competitive Advantage

Innovation and Leadership: Adopting 3D e-commerce solutions positions your brand as an innovative leader in the market. Early adopters can set themselves apart from competitors and attract tech-savvy customers.

Meeting Customer Expectations: Today's consumers expect advanced online shopping experiences. By integrating 3D product merchandising, you can meet and exceed these expectations, creating a loyal customer base.

Tips for Getting Started with 3D Product Merchandising

Evaluate Your Needs and Goals

Before diving into 3D product merchandising, it's essential to evaluate your business needs and goals. Consider the following questions:

  • What are your main objectives? (e.g., increasing conversion rates, reducing returns, enhancing customer experience)
  • Which products would benefit most from 3D displays?
  • What budget do you have for implementing this technology?

Choose the Right Technology and Partners

Selecting the right technology and partners is crucial for the success of your 3D product merchandising strategy. Look for providers that offer high-quality 3D modelling, easy-to-use configurators, and seamless integration with your existing e-commerce platform. Consider these options:

  • 3D Modeling Software: Tools like Blender, SketchUp, and Autodesk Maya can create detailed 3D models.
  • 3D Product Configurators: Platforms like Fixtuur, and Expivi offer comprehensive configurator solutions.
  • AR Integration: Technologies like Apple's ARKit and Google's ARCore enable AR experiences on smartphones and tablets.

Create High-Quality 3D Models

High-quality 3D models are the foundation of successful 3D product merchandising. Ensure your models are detailed, accurate, and optimised for online use. Work with experienced 3D artists or leverage software that simplifies the modelling process.

Implement and Test

Once you have your 3D models and technology in place, it's time to implement and test your 3D product merchandising solution. Integrate the 3D displays and configurators into your e-commerce platform and conduct thorough testing to ensure a seamless user experience. Pay attention to:

  • Loading Times: Optimise 3D models to ensure quick loading times and smooth interactions.
  • User Interface: Ensure the 3D tools are intuitive and easy to use for customers.
  • Mobile Compatibility: Test the 3D features on various devices to ensure compatibility and performance.

Monitor and Optimise

After launching your 3D product merchandising solution, continuously monitor its performance and gather customer feedback. Use analytics to track key metrics such as conversion rates, engagement levels, and return rates. Based on this data, make necessary adjustments and optimisations to improve the overall experience.

Conclusion

3D product merchandising is a powerful tool that can revolutionise the way furniture brands showcase their products online. By providing an interactive and immersive shopping experience, 3D e-commerce solutions enhance customer satisfaction, increase conversion rates, and reduce returns. Furniture brands that invest in 3D product displays, 3D product configurators, and 3D product backgrounds will not only meet the expectations of today's tech-savvy consumers but also gain a competitive edge in the market. Start by evaluating your needs, choosing the right technology, creating high-quality models, and continuously optimising your strategy to reap the full benefits of 3D product merchandising.

Get in touch

For more information on how Fixtuur can help your furniture brand implement 3D product merchandising, speak to our experts.

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